LEGACY FAQ — Student Survival Guide

ExamSphere & FUTA CBT Preparation

How do I access ExamSphere mock tests?

Go to Dashboard → ExamSphere → choose a subject. Start with practice mode, then timed mode. Your results and analytics appear instantly in "Results & Analytics."

How should I prepare for FUTA CBT?

Study Core Library past questions, take timed mocks, and review weak topics in E‑Learning videos. Aim for short daily sessions (25–40 mins) and simulate exam conditions.

Where can I get FUTA past questions?

Visit Core Library → select your department/faculty → download relevant PDFs. Use ExamSphere to practice them in CBT format for speed and accuracy.

Any time‑management tips during CBT?

Answer easy questions first, use elimination, and cap each question to ~40–45 seconds. Flag hard ones and return later if time allows.

What if my mock test freezes or crashes?

Refresh the page, ensure stable network, and use a modern browser. If problem persists, switch to data‑saver mode or try another device. Report issues via Student Support.

Will my name appear on the leaderboard?

Leaderboards rank by recent mock scores and activity. Your display name may appear. You can opt out from Dashboard → Settings → Privacy.

Recharge & Plans

How do I recharge for access?

Go to Recharge → generate reference → complete payment → access activates automatically. Keep your receipt email for records.

My code locked after multiple tries — what next?

For security, retry unlocks after ~30 minutes. If you still can't proceed, request a fresh code from the Recharge page or contact Support.

What are the available plans?

Free Aspire: basic access. Momentum (₦200): up to 25 hours of unlimited mock access and analytics. See Recharge for current details.

Can I queue multiple recharge plans?

Yes. The dashboard shows queued plans and start times. You'll see a preview of remaining time and upcoming activation.

My plan activated but nothing changed — why?

Refresh your dashboard. If still inactive after 5 minutes, use the "Still Stuck?" button on Recharge to submit your reference for quick resolution.

Core Library

How do I download materials?

Open Core Library → choose department/faculty → pick a title → tap Download. For large PDFs, use stable Wi‑Fi or save for offline reading.

How do I upload a book or notes?

Use "Upload a Book" → confirm you own/are permitted to share → add details and file → submit. Submissions are reviewed for quality and copyright compliance.

A file won't open or is corrupted — what do I do?

Update your PDF reader, re‑download the file, or try a different device/browser. If corrupted, report the title to Student Support.

Are materials updated regularly?

Yes — community and admins add updates periodically. Check the file's "Updated" timestamp on the material page.

E‑Learning

Videos keep buffering — how to fix?

Switch to data‑saver mode, lower resolution, or try off‑peak hours. If embedded YouTube is blocked, open directly in the YouTube app.

Can I learn offline?

Download packs to your device. Follow the included course outline and summaries, then test knowledge with ExamSphere mocks.

Are sessions recorded or live?

Both. Recorded sessions appear in the content list; live sessions show dates/times and join links where applicable.

Science Lab

I can't import a CSV dataset — what's wrong?

Ensure CSV format, correct delimiter, and supported software versions. Review the "Read Me" file for dataset specs and steps.

How do simulations map to my course modules?

Simulations are aligned to common departmental topics and are updated progressively. Check labels/notes for module mapping.

Student Tools

How do I get started with the Study Planner?

Start with weekly blocks. Plan short focused sessions, add reminders, and track completion. Reflect weekly and adjust targets.

My GPA calculator gives wrong results — why?

Confirm grading scale, credit units, and accurate course entries. Update any retakes and ensure the correct session/semester is selected.

Can I share notes from the Notes Organizer?

You can keep notes private or share via community posts (respecting academic integrity and copyright rules).

Community

How do I post in the community?

Open News/Community → "Create Post," follow guidelines, and submit. Avoid spam, share value, and respect peers.

What happens if I violate community rules?

Community rules apply. Harmful or infringing content may be removed. Repeat violations can lead to restrictions.

What is the Student Marketplace?

A curated directory to discover student services and products. Use listings responsibly and verify before transactions.

Aspirants

When does the FUTA screening happen?

See Aspirants' Guide for screening timelines, eligibility, and preparation tips. Always verify final details on official FUTA channels.

How can I manage pre-admission stress?

Use Study Planner, set weekly priorities, join supportive groups, and balance academics with well‑being. Explore Student Support for resources.

Account & Access

I didn't receive my OTP email — what can I do?

Check spam/promotions, ensure the email is correct, then tap "Resend Code." If still missing after 5 minutes, contact Support with your email address.

I can't log in — how do I reset access?

Use "Forgot Password" or OTP login, ensure caps lock is off, and try another browser. Clear cache if the page loops on login.

Which devices/browsers are supported?

Recent Chrome, Edge, Firefox, and Safari on Android/iOS/desktop. For best results, keep your browser updated and enable JavaScript.

Legal, Privacy & Complaints

Is LEGACY officially affiliated with FUTA?

No. LEGACY is a student‑led initiative and not officially affiliated with FUTA management. Always confirm official notices on FUTA channels.

How does LEGACY handle my data?

See Privacy Policy for details on data collection, lawful bases, retention, cookies, and your rights. You can request access or deletion anytime.

How do I report copyright or content issues?

Email the title/link, proof of ownership, and details to the contact in Privacy/Support. Infringing content will be reviewed and removed if confirmed.